Coaching - Not Only For Athletes: Leveraging Talent For Competitive Advantage

Report Summary:
The forces of globalization and technology have required additional competencies of leaders and produced a new leadership model based on teamwork and “coaching” in addition to “managing.” Outcomes of the new leadership model are its implications for employees in need of coaching, but also for leaders who haven’t yet adopted the model.

What’s your Brand Value Index (BVI)?

Report Summary:
Strong brands create emotional bonds that allow them to enjoy higher price points and volume, stronger consumer loyalty, longer business relationships, competitive insulation, and more. It’s a competitive advantage so important that Wall Street often values brand equity more than the assessed value of its underlying infrastructure. Think Coca-Cola®.

Data Security: A Mission-Critical Issue for Risk Managers

Report Summary:
With banner headlines about identity theft and corporate data security breaches in the news, it’s not just IT professionals who are worried about data security. Customers and clients are nervous too – and with good reason: increasingly sophisticated criminals are actively working to steal confidential customer data from corporate computer systems.

Sensational Sales Management - The Key to a Winning Sales Team

Report Summary:
Gone are the days of numbers-driven dictators who motivate staff through intimidation or elaborate incentives. Instead, the most effective sales managers are multi-faceted—drawing on a number of diverse competencies to optimize their sales teams’ performance.

China: The Next Outsourcing Hotspot For Software and IT Services

Report Summary:
The offshore model has proven to be effective in providing better, faster, and more cost-effective IT and software development services. Dominated by India, China is driving itself to become a significant player in the offshore outsourcing market by offering cost advantages, an educated and skilled work force, and state-of-the-art practices.

VoIP’s Impact on Communication Services

Report Summary:
Though VoIP continues to be the buzzword, it is still not the reality that market forces have fashioned it to be. Until very recently few carriers had actually committed the enormous capital required to make the infrastructure changes a reality. However, once adopted, VoIP will allow for lower costs, easier management and more cost-effective redundancy. New performance strategies must be created to leverage the growing customer demand for enterprise data, Internet, and new applications.

Comparing transaction centric claims processing to a high performance warranty process.

Report Summary:
Despite the indisputable value of the customer, most OEMs ignore the tremendous potential of what is locked within the service communication of warranty. No where is service knowledge more readily available then when a product requires service, and when a product is early in its service lifecycle, the value of a process that encompasses the interests and objectives of the broader organization that exploits the service communication is empowering.

The Innovation EDGE™ – Turning Visions into Value

Report Summary:
Everyone has ideas – few make money. The commercialization of innovation is a complex journey in which you can lose your way. How can you stay the course and turn your vision into value? The Innovation EDGE™ is a "dashboard" to help guide you through the process and increase your chance for success.

Securing Operational Risk – From Regulations to Assets to the Perimeter

Report Summary:
Upon reading this report and the free whitepaper, the user will have an understanding of what the common Operational Risk solutions and implementation essentials are, relating from regulatory acts such as Sarbanes-Oxley, Gramm-Leach, Blihley, HIPAA, CA SB 1386 and Basel II.

Differing Benefits – Housing and Investment Real Estate

Report Summary:
Many individual investors and their advisors believe that they have a significant investment position in real estate based solely on the value of their own home. However, investors often blur the distinction between residential and commercial real estate. By limiting real estate investment allocation to personal homes, investors leave a hole in their financial plans.

Remote Video Auditing Delivers New Value Proposition

Report Summary:
Remote Video Auditing (RVA) is helping companies transform practices, improve processes and increase profitability. Remote Video Auditing makes use of existing video hardware – cameras and digital video recorders linked through a central server architecture and viewed through the Web -- to monitor and audit operations allowing businesses to realize greater efficiency, better safety compliance and higher security.

Improving Business Performance Using a Knowledge Based Business Strategy

Report Summary:
Business leaders, managers, engineers and quality professionals will learn specific questions to ask to generate knowledge about their products and processes leading to variation reduction and enabling compliance with customer-driven requirements. Readers will also be provided with a deployment strategy proven effective in reducing the Cost of Poor Quality.

Dispersed Task Management: How a Global Team Can Work Well Together

Report Summary:
For today’s project managers, the world is our playing field. Whether you’re developing software, managing a financial team or manufacturing faucets we more often than not work with a global team. For good or bad – that’s the reality. Many business leaders have dispersed their project teams around the globe and managing this trend requires the right technology to tie project players together so they can work effectively as a team.

Growing your Business: Realizing the Optimal ROI on Equipment Purchases

Report Summary:
Financing or leasing equipment helps your business generate a better ROI. The tax advantages of leasing coupled with the preservation of capital prove to be the best option for business owners to acquire income producing assets.

Outsourced CRM: Maximize Customer Opportunities with Real Cost Savings

Report Summary:
Outsourcing your Customer Service function could be the best strategic move your company could make this year. If you haven’t considered outsourcing because you believe Customer Service is a critical support function to your core competency; that may be the exact reason to do it! Leveraging the expertise and best practices of a third party whose core competency is Customer Service, could prove to be a key differentiator for your company in the market place.

High Tech Sales Are Rebounding – Has IT Learned Its Lesson?

Report Summary:
Even major technology firms took a beating during the dot-com bust just after the millennium. The wounds have been slow to heal. Established technology firms are finally seeing growth in spending once again. But are the heady days of go-go double digit sales growth likely to reappear? Save the rare Google, most experts hedge at the prospect. The maturing of the technology sector is one of many indicators that future sales increases may not reach the spectacular growth seen in past years.

Everything Changes: Service Oriented IT Solutions Enable Business Agility

Report Summary:
Service Oriented Architecture (SOA) provides the ability to keep pace with rapidly changing business technology needs by allowing users to add or modify only genuinely new parts, without rebuilding entire systems. When appropriately used and skillfully executed, SOA can help you meet tomorrow’s business requirements today.

Finance Looks Within Operational Excellence, Strong Controls Are Value Drivers

Report Summary:
Sarbanes-Oxley initiatives, profitability objectives, and a focus on increasing cash flow are all drivers for a practical and powerful strategic approach. The accounts payable organization is one example of an operational function that is being reinvented throughout most organizations. The data that passes through the invoice reconciliation and payment process is harnessed to conduct spend analysis to improve the procurement function.

Search Engine Advertising is Essential for Modern Marketing

Report Summary:
Advertising on search engines is one of the most cost effective ad vehicles available. Potential customers are using the search engines to research products and services. Can they find your company in the search results? How much of your traditional marketing budget should be shifted to search engine marketing?

Succeeding with Human Capital Metrics

Report Summary:
Uncovering the true costs of human capital can lead a business to improved financial success. The key is to know where to look for the answers. Human capital metrics and Key Performance Indicators (KPIs) can be vital for an organization to be competitive, create added value and improve net margins. Take a look at the following example.

New Technology Helps B2B Marketers

Report Summary:
Marketers burdened with complex sales and marketing material distribution requirements have often not taken advantage of the best practices and technology advancements implemented in other areas of the business. In order for marketing to progress, marketers need to quickly embrace new on-demand web-based technologies that can provide cost-effective process improvements and help recover budget dollars currently wasted on non-optimized operations or non-revenue generating activities.

The CEO and Security: A New Priority in the Boardroom And A New Benchmark on TCO & Security Performance

Report Summary:
Today’s CEO faces a new challenge. Already concerned with regulatory compliance, consumer privacy laws, and the almost-daily occurrence of media reports announcing high-profile data security breaches, they are now forced to “own” security as well.

Turning an Ineffective Sales Force into a Propelling Bullet

Report Summary:
This report is designed to assist C-level executives of the importance of developing and continuing a training program for their sales team and organization, which offers a unique perspective of how to break down the training process to achieve the greatest return on investment. This article provides 2 clear examples of how to measure the total potential return from incorporating a training solution, and how to continue to improve results.

Wireless Applications Transform And Improve Mobile Operations

Report Summary:
The ROI of wireless applications is compelling. BlackBerry Mobile Data Service provides the infrastructure necessary for wireless applications. High ROI applications include Inventory, Field Service, Billing, Inspection, Project Management, Sales and CRM. The best applications focus on business requirements and are designed to empower the mobile workers to perform critical tasks more efficiently. An industry of third party application and solution vendors has grown up around the BlackBerry.

Project Management Software as a Service (SaaS)

Report Summary:
Web based project management software offers huge benefits compared with traditional desktop installations. Imagine software where the only system requirement is Internet access! Software as a Service (SaaS) allows organizations to access software from anywhere and on any device that connects to the Internet. This option fits the budget and flexibility needs of many firms, especially for those who need to manage projects on the go.

CRM for the Mid-Market

Report Summary:
Since the late 1990’s, CRM has been an important enterprise application in the technology marketplace. After the accounting and ERP revolution dominated the limelight and then eventually matured, the next natural step appeared to be the automation of the corporate “front office”, which included sales, marketing, and customer service.

Closing the Document Workflow Loop: Electronic Signatures and Content Authentication

Report Summary:
Online technology has revolutionized business communications. This report explores the electronic equivalents to handwritten signatures, certified mail, and other authentication elements needed for contracts, legal correspondence, and compliance-related documentation. Learn how platforms like Inscrybe from Authentidate are not just analogous to, but superior to, traditional methods, including how and why these technologies are superior to their paper equivalents.